IDEI Digital Thought Leadership Series

Mr. Song first gave a brief introduction about the Huazhu Group (NASDAQ: HTHT; HK: 01179), a world-renowned hotel group headquartered in China, including its latest global ranking in terms of  business sizes and valuation. Currently, the Group operates over 8000 hotels in 17 countries with nearly 140,000 employees. Having displayed its leading status in the industry worldwide, Mr. Song explained in-depth on how digital transformation facilitated his company to gain comparative advantages in this age of AI. The 3 phases of digitalization 1.0, 2.0 and 3.0 has each played a vital role in making Huazhu’s service the top in the industry. 

Mr. Song also shared with the audience about the importance of applying digital transformation in the post-pandemic era. As Mr. Song advised, companies shall not only look for digitalised ways to enhance the productivity of each and every staff, but also develop an established system with operational digitalization, international digitalization and industrial digitalization to ensure the growth of the business.

Mr. Song interacted with teaching staff and students attending the seminar in the Q&A session. A lot of questions were raised from the floor and Mr. Song shared his insights which were well-received by the audience.