IDEI Distinguished Research Seminar Series

Digital Transformation and Smart Healthcare

SPEAKER

This is a joint seminar organized by the Institute of Digital Economy & Innovation and HKU Business School’s Information & Innovation Management Area.

SPEAKER

Prof. Rajiv Kohli
John N. Dalton Memorial Professor of Business – Raymond A. Mason School of Business, William & Mary

MODERATOR

Prof. Yulin Fang                                                                                                                                      Professor and Director of Institute of Digital Economy and Innovation, HKUBS

ABSTRACT

Rising healthcare costs and demands for high quality healthcare are a challenge for individuals and health systems. Smart healthcare combines technological and pharmaceutical inventions with digital transformation. However, human and organizational challenges hinder in making systemic and durable changes. Therefore, smart healthcare requires technological, organization design as well as behavioral solutions.

Digital transformation has a greater chance of success when we understand what and where is the friction that prevents delivery of healthcare. In healthcare the friction is in patient engagement, coordinating patient care disseminating learning from population health to individual healthcare.

We will discuss how with digital technologies we can align emerging technologies with processes and individual behaviors that will insure healthy, productive lives for individuals and a robust economy for nations.

HIGHLIGHTS

Prof. Kohli first depicted eye-catching statistics on healthcare expenditures in different countries. Taking Hong Kong as an example, the total expenditure on healthcare in 2020 was US$22.7 billion or 6.2 percent of GDP. Related figures in China, India and U.S.A were compared, while the perfect triangle (Cost, Quality and Access) was introduced to further elaborate on how healthcare was delivered to the public.

Prof. Kohli also pointed out that digital technologies help to ensure healthier and more productive lives in times when both costs and demands for high quality healthcare are rising with multiple examples. The fruitful seminar ended with the discussion on some real-life innovative business models.

Both before and after the seminar, Prof. Kohli had individual meetings with faculty members to further discuss his research projects and possible future collaborations with various HKU Business School faculty members conducting smart healthcare research in IS/OM/statistics disciplines.

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